Not really pleased with this tea. Seems very weak and not very flavorful. Costing as much as it did, I’m pretty disappointed. Really wanted this to be good, but it just wasn’t. Also, the chamomile sample tea bag is plastic. Not sure if you haven’t heard about all of the microplastics people are consuming, but this is a big NO for me.
Hi Delisa,
Thank you so much for taking the time to share your feedback with us. I’m so sorry to hear that the tea didn’t meet your expectations, and I truly appreciate you giving us a try!
I’d love to address your concerns, starting with the tea bags. Zealong’s pyramid tea bags are crafted with the highest standards in mind—they’re made from a non-GMO, plant-based material derived from sugar cane. Many tea bags on the market add plastics to their bags, but we add no plastics, glues, staples, or other binding agents. Additionally, our tea bags are free from BPA, phthalates, epichlorohydrin, bleaching agents, coloring agents, or additives. The same natural material is used for the string and tag.
I noticed that you ordered the loose-leaf tea. With loose-leaf blends like Zealong’s Own Grey, the flavor strength can sometimes vary based on how much tea is used and the steeping time. If you prefer a stronger flavor, I’d recommend trying a slightly larger quantity of tea or steeping it a bit longer. This blend is designed to be smooth and layered, but we want to make sure it’s as enjoyable as possible for you!
We’re grateful for your feedback, and it means a lot that you took the time to share your experience with us. If there’s anything else I can do to help, please don’t hesitate to reach out. I’d love to help you find a tea or preparation method that suits your tastes better.
I haven’t tried them yet, they’re for a Christmas gift.
Thanks, Terry! I hope the recipient loves the tea! Please don’t hesitate to reach out if you have any questions or need any assistance. Warmest regards, Taria Tea
Best Breakfast Tea
Hi Janice,
Wow, thank you so much for your kind words and this fantastic review! We’re thrilled to hear that you’re enjoying Zealong’s Own Breakfast Tea—it’s such a special blend.This bold and roasted tea was specially crafted to suit the traditional English and Kiwi palate, offering a robust flavor that’s truly distinctive.
We also really appreciate your comment on our service. We strive to make every customer experience special, so it means the world to us to know that we met your expectations.
Thank you again for taking the time to share your thoughts—it truly means so much to us!
Excellent taste through several steeps
Hi Brian,
Thank you so much for your wonderful review! We're thrilled to hear you're enjoying the excellent taste of our loose-leaf green tea through multiple steeps. One of the things we love about Zealong's green tea is how its flavor evolves with each steep, revealing new layers each time!
The most beautiful tea! A feast for both the eyes and the palate. Many smooth layers of flavor, “Earl Grey”, rose and a touch of citrus, all perfectly balanced. We tried it in the sample pack and then immediately ordered the loose leaf for ourselves and some tea bags for a friend. Highly recommend!
Hi KC,
Wow, what an encouraging review—thank you so much for taking the time to share your thoughts! I’m thrilled that you’ve fallen in love with Zealong’s Own Grey. It truly is our most intricate blend—a perfectly harmonious combination of black tea, red rose petals, jasmine, lavender, lemon myrtle, bergamot peel, and just a hint of peppermint. And all that incredible flavor comes without any oils, additives, or flavor granules—just pure, clean ingredients.
Hearing how much you’re enjoying it and even sharing it with a friend absolutely makes my day. Thank you again!